Cleveland-Cliffs is looking for a Lead IT Endpoint Engineer that can work at one of the following offices in Cleveland, OH, West Chester, OH or East Chicago, IN. The Lead IT Endpoint Engineer is a member of the IT End User Experience (EUX) team and plays a pivotal role in the management and configuration of enterprise level systems including Microsoft Endpoint Configuration Manager, Intune, and other management systems and tools. A hands-on position requiring deep technical expertise, exceptiona... more details
Cleveland-Cliffs is looking for a Lead IT Endpoint Engineer that can work at one of the following offices in Cleveland, OH, West Chester, OH or East Chicago, IN. The LeadIT Endpoint Engineer is a member of theIT End User Experience (EUX) teamand plays a pivotal role in the management and configuration of enterprise level systems including Microsoft Endpoint Configuration Manager, Intune, and other management systems and tools. A hands-on position requiring deep technical expertise, exceptional leadership skills, and a proactive approach to addressing challenges, the Lead IT Endpoint Engineeralsoassurestheir team remainsfocused on enabling IT site support personnel, automation of repetitive tasks,and moving forward as technology evolves. They are instrumental in determining the direction of the management of end-user hardware/software and the systems and tools used to support our end users and their devices.
Summary of Responsibilities:
Lead a highly technical team tasked with the configuration and management ofIntune, Endpoint Configuration Manager, andother Endpoint management tools.
Lead in the support of end user devices such as tablets, PCs, smartphones, and printers.
Lead the design and development of programs, scripts, reports, interfaces, distribution packages, images, provisioning templates, policies, procedures, and system configuration.
Develop and maintain relationships with critical Endpoint management vendors.
Mentor and coach team members, fostering a collaborative and high-performance culture.
Drive the adoption and optimization of a variety of PC solutions, aligning with organizational goals and industry best practices.
Establishand manageprocesses for the development of technical standards.
Collaborate with cross-functional teams to integrate EUX solutions into broader IT initiatives.
Monitor and manage team success in performance of their duties
Develop and implement strategies for deploying organization-wide changes/upgrades.
Identifyopportunities to improve existing processes and solutions, keeping IT support personnel and the end user in mind.
Minimum Qualifications:
Combined minimum 10 years higher education and/or work experience
4 years engineering and/or architecture in endpoint management design
4 years leadership experience including people management
Extensive experiencemanagingIntune and Endpoint Configuration Manager including co-management,Autopilot, and mobile device management policies and configurations.
Excellent communication skills with the ability to articulate complex technical concepts to non-technical stakeholders.
Proven leadership experiencewith the ability to inspire and motivate technical teams.
Considered a leader in Endpoint Management technologies
Ability to thrive in a fast-paced, dynamic environment and effectively prioritize tasks to meet deadlines.
Preferred Qualifications:
Digital Employee Experience (DEX)implementation and management experience
Experience developing and executing strategies for cloud-based virtual PC solutions
PowerShell fluency
Cleveland-Cliffs Inc. is the largest flat-rolled steel company and the largest iron ore pellet producer in North America. The Company is vertically integrated from mined raw materials, direct reduced iron, and ferrous scrap to primary steelmaking and downstream finishing, stamping, tooling, and tubing. We offer an excellent total compensation package including top pay with variable compensation opportunity, health insurance, retirement plan, education assistance, paid time off and more!.
Cleveland-Cliffs Inc. is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please send an e-mail to careers@clevelandcliffs.com or call 1(312) 899-3097 and let us know the nature of your request and your contact information. Do not email your application materials to this email address. Application materials sent to this email address will not be considered.Cleveland-Cliffs Inc. is an equal opportunity employer - M/F/Veteran/Disability. We are a drug-free workplace and conduct pre-employment screening as a condition of employment.
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