Job Abstract

Customer Relationship Manager V
Remote


Summary:

The main function of a customer relationship manager is to build and maintain profitable relationships with key customers. The typical CRM will resolve customer complains quickly and efficiently.

Responsibilities:

• Oversee relationships with customers held by the business.
• Resolving customer complaints quickly efficiently.
• Helping customers stay up to date on offerings in order to increase sales.
• Upsell and cross-sell in order to expand customer base.

Skills:

• Verbal and written communication skills, customer service and interpersonal skills.
• Experience in sales and relationship management
• Basic knowledge of principles and methods for showing, promoting, and selling products or services.
• Proficient in Microsoft applications.
• Strong product knowledge

Education/Experience:

• Bachelor’s degree in marketing, communications, or related field preferred.

 

Pay range is $44 - $49 per hour with full benefits available, including paid time off, medical/dental/vision/life insurance, 401K, parental leave, and more. Our compensation reflects the cost of labor across several US geographic markets. Pay is based on several factors including market location and may vary depending on job-related knowledge, skills, and experience.

THE PROMISES WE MAKE:

At Crystal Equation, we empower people and advance technology initiatives by building trust.  Your recruiter will prep you for the interview, obtain feedback, guide you through any necessary paperwork and provide everything you need for a successful start.  We will serve to empower you along the way and provide the path for your professional journey.