The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNEC - Tivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best-in-class, most reliable access network for our custom... more details
Make your mark at Comcast -- a Fortune 30 global media and technology company. From the connectivity and platforms we provide, to the content and experiences we create, we reach hundreds of millions of customers, viewers, and guests worldwide. Become part of our award-winning technology team that turns big ideas into cutting-edge products, platforms, and solutions that our customers love. We create space to innovate, and we recognize, reward, and invest in your ideas, while ensuring you can proudly bring your authentic self to the workplace. Join us. You’ll do the best work of your career right here at Comcast. (In most cases, Comcast prefers to have employees on-site collaborating unless the team has been designated as virtual due to the nature of their work. If a position is listed with both office locations and virtual offerings, Comcast may be willing to consider candidates who live greater than 100 miles from the office for the remote option.)
Job Summary
The Technology, Product, Experience (TPX) organization works at the intersection of media and technology and our innovative teams are continually developing and delivering products and next-generation technologies that transform the customer experience. The Comcast Network and CONNECTivity (CONNECT) organization is a highly agile, fast-paced, dedicated group at the forefront of change focused on innovating, building, and operating the best-in-class, most reliable access network for our customers.
Overview of the Role:
The Director of Network Strategic Planning plays a significant role within the CONNECT team, collaborating closely with CONNECT, TPX, XGIE and the Divisions to oversee our essential portfolio of crucial work and track progress against defined goals and objectives.
This position reports to the Executive Director of Strategic Initiatives and Portfolio Management who also serves as the Chief of Staff to Elad Nafshi, Chief Network Officer. It requires close collaboration with all CONNECT teams to drive the execution of our critical roadmap projects. These projects encompass a wide range of innovation initiatives aimed at enhancing customer experience, improving product reliability, optimizing operations, and fostering growth.
We are seeking someone who possesses a positive outlook, a strong desire for continuous learning, excellent listening skills, a passionate advocacy for our goals, a balanced and pragmatic approach to business leadership, a talent for building strong relationships, and the ability to collaborate with peers, as well as with the teams within TPX, XGIE, and other divisions.
Job Description
Core Responsibilities:
- Accountability for the end-to-end CONNECT strategic initiative planning process, covering all areas of CONNECT.
- Facilitate objective & transparent prioritization processes across CONNECT to manage the workstreams across our internal and external business partners.
- Own the CONNECT Strategic Roadmap driven through inputs from the various teams and communicate and refine with our key stakeholders.
- Collaborate with the product and engineering teams to understand the roadmap needs of our business partners, translating them into actionable plans within the planning process.
- Assist in the Growth Product Catalog and Roadmap, ensuring the right prioritization and resourcing is allocated to revenue opportunities.
- Formulate and execute annual cross-CONNECT goals, monitoring progress.
- Works collaboratively to drive execution and accountability.
- Act as a trusted advisor, facilitating decision-making across the company.
- Lead special projects when necessary.
Attributes We Are Seeking:
- An experienced strategy leader with a deep passion for innovation and a strong advocate for our groundbreaking technology.
- Highly motivated, results-driven, and exceptionally organized, demonstrating excellent planning skills.
- Ability to excel in high-pressure, fast-paced environments, displaying adaptability and responsiveness, particularly when confronted with ambiguity.
- Exceptional accountability, taking ownership of issues, and ensuring their resolution.
- A dynamic self-starter who flourishes with collaboration and maintains a positive outlook.
- Proven track record of successful collaboration with functional teams, influencing and fostering alignment.
- Ideally, the candidate should have a minimum of 3 years' experience working with various partners, including a mix of senior leadership (internal and external), integration teams, Subject Matter Experts (SMEs), User Acceptance Testing (UAT) resources, and more.
- Bachelor's degree in business and/or economics, or equivalent work experience. An MBA is highly preferred.
We are determined to create an environment where our employees feel valued, understand our business goals, and are motivated. We constantly strive to improve our customer experience and Net Promoter Score with our insights and analysis.
Reasonable Accommodation
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Please contact us to request accommodation.
Comcast is an EOE/Veterans/Disabled/LGBT employer.
Disclaimer:
- This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.
We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always-on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.
Please visit the benefits summary on our careers site for more details.
Education
Master's Degree
While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.
Certifications (if applicable)
Relative Work Experience
10 Years +
Comcast is proud to be an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.
