Job Abstract

· Provide excellent customer service to all clients and facilitate completion of service requests in a timely manner

· Manage, organize, and update work orders as needed

· Coordinate and follow up with Project Managers and vendors to ensure work order completion

· Maintain and develop existing and new vendor relationships by establishing preferred vendors

· Serves as liaison with contractors on any problems concerning service repairs

· Complete other administrative duties as assigned

REQUIRED KNOWLEDGE:

• Excellent oral and written communication skills reflecting strong customer service via email and telephone.
• Able to succeed in a fast-paced environment
• Able to work independently by exercising good judgment and problem-solving skills
• Proficiency in Microsoft Office; including Word, Outlook, and Excel includes typing with speed and accuracy
• Knowledge of and ability to operate standard office equipment efficiently
• Ability to maintain confidentiality and discern sensitive issues
• Able to use time effectively and multitask

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance.