Jobs near Waukegan: 3,796
RS
Relevance Score ranked on: WORKFORCE
Workforce Management Forecaster
Waukegan
Develop and maintain forecasts for several lines of business through use of weighted averages, indexing, seasonality and trend analysis. Evaluate data to relate customer contact demand with order and sales figures and develop long-term forecasts. Measure forecast performance by creating and / or prov...
Search Terms: Management, Workforce, Forecast, Forecasting, Business Services
85.6
0mi
Updated: September 17
Workforce Scheduling Team Lead
Waukegan
Manage WFM Schedulers’ performance by tracking and reporting team productivity and accuracy. Review processes and procedures to recommend efficiencies and productivity improvements to management. Train WFM schedulers on company policies and procedures. Handle any WFM scheduling-related issues with ma...
Search Terms: Team Lead, Scheduling, Workforce, Team Leader, Business Services
83.6
0mi
Updated: September 11
Workforce Scheduling Analyst
Northbrook
You will be part of the Contact Center support operations team that will work closely with internal stakeholders to drive staffing and scheduling optimization, adherence, and reporting. You will be responsible for ensuring Service Level and KPI’s are achieved while plotting solutions for mitigation (...
Search Terms: Workforce, Scheduling, Analyst, Staffing, Healthcare
82.4
17mi
Updated: September 21
Workforce Management Coordinator
Northbrook
We are looing for a detail-oriented Call Center Workforce Management Coordinator to join the team! Responsibilities: Analyze and Improve Metrics: Evaluate and enhance contact center performance and metrics to support internal and offshore strategies. Data Management: Source and mine data to support s...
Search Terms: Management, Coordinator, Workforce, Operations, Healthcare
81.5
17mi
Updated: September 21
Call Center Workforce Management
Northbrook
Primary Responsibilities: Analyze and Improve Metrics: Evaluate and enhance contact center performance and metrics to support internal and offshore strategies. Data Management: Source and mine data to support strategic continuous improvement initiatives. Work Scheduling: Generate and distribute weekl...
Search Terms: Call Center, Management, Workforce, Operations, Healthcare
80.5
17mi
Updated: September 21
Workforce Management Forecaster
Pleasant Prairie
Develop and maintain forecasts for several lines of business through use of weighted averages, indexing, seasonality and trend analysis. Evaluate data to relate customer contact demand with order and sales figures and develop long-term forecasts. Measure forecast performance by creating and / or prov...
Search Terms: Management, Workforce, Forecast, Forecasting, Business Services
79.9
13mi
Updated: September 17
Workforce Management Forecaster
Kenosha
Develop and maintain forecasts for several lines of business through use of weighted averages, indexing, seasonality and trend analysis. Evaluate data to relate customer contact demand with order and sales figures and develop long-term forecasts. Measure forecast performance by creating and / or prov...
Search Terms: Management, Workforce, Forecast, Forecasting, Business Services
79.7
14mi
Updated: September 17
Workforce Scheduling Team Lead
Pleasant Prairie
Manage WFM Schedulers’ performance by tracking and reporting team productivity and accuracy. Review processes and procedures to recommend efficiencies and productivity improvements to management. Train WFM schedulers on company policies and procedures. Handle any WFM scheduling-related issues with ma...
Search Terms: Team Lead, Scheduling, Workforce, Team Leader, Business Services
77.9
13mi
Updated: September 11
Workforce Scheduling Team Lead
Kenosha
Manage WFM Schedulers’ performance by tracking and reporting team productivity and accuracy. Review processes and procedures to recommend efficiencies and productivity improvements to management. Train WFM schedulers on company policies and procedures. Handle any WFM scheduling-related issues with ma...
Search Terms: Team Lead, Scheduling, Workforce, Team Leader, Business Services
77.7
14mi
Updated: September 11
Head, Workforce and Capacity Optimization
Bannockburn
Search Terms: Workforce, Optimization, Capacity, City, Business Services
76.2
13mi
Updated: August 14
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