Part Time - Head Cashier - Flexible
Waldorf
Essential Functions: NOTE: Minors in this role may not be responsible for some of the activities listed below Assisted Self Check Out * Demonstrates ability to monitor and identify customers who need assistance at multiple self-checkout registers simultaneously * Approaches and interacts with customers to proactively recommend products and services appropriately * Proactively greets, assists, and engages with multiple customers on multiple registers at the same time * Moves throughout the checkout area standing, walking, reaching, bending, lifting, and moving product to ensure accurate completion of transactions * Thanks the customer for their business and invites them back to shop at Lowe's Customer Service * Provides SMART customer service at all times through the daily execution of Lowe's customer service policies, procedures and programs * Seeks out customers to understand his/her needs and assists in locating, demonstrating, selecting, carrying, and/or loading merchandise * Listens to and responds knowledgeably and promptly to customer and employee questions by taking them to areas of the store and walking them through projects when necessary * Demonstrates sincere appreciation to customers * Communicates information to customers regarding all stock, special order merchandise, feature benefits, application, and warranty information related to Lowe's programs * Coaches, develops, provides feedback, and trains associates in the various departmental duties or sales opportunities * Uses a cash register to process sales transactions, returns, and refunds according to company guidelines * Provides proper monetary change to CSA Front End associates for register activities * Provides supervision, coaching, and support to CSA Front End Team (Front End/Loaders) * Removes security tags, verifies product information, and bags merchandise for customers * Answers incoming phone calls and directs calls or takes messages as needed * Opens additional registers, when necessary, to ensure enough coverage always * Assists in line vesting to help quicker turnaround time for checkout In-stock * Prepares register area at the beginning and end of shift by confirming functionality of registers and scanners and stocking register supplies * Inspects returned merchandise for damages * Enters and submits customer orders, prints order tickets, verifies receipts, and signs off on loading tickets * Reviews and places online orders and returned merchandise in the appropriate areas * Looks up product information and competitor prices for products to verify price match * Records all items that are used in the store on the store use lists Clean and Safe Stores * Obtains safety bags from the cash office and monitors the amount of cash in the drawers to ensure it does not exceed requirements * Monitors merchandise entering and leaving the store entrances and exits and assists customers or associates who trigger the alarm * Detects common signs of shoplifting, theft, and other security risks, and promptly communicates them to management and/or Asset Protection * Ensures compliance with housekeeping standards and programs (e