Job Abstract

The Marketing and Community Benefit Coordinator reports to the Vice President, Marketing and Consumer Engagement. They are responsible for coordinating data and information needed for the fulfillment of state and federal nonprofit hospital community benefit mandates. They collaborate with colleagues throughout PIH Health, community organizations and outsourced resources to track PIH Health’s financial and in-kind contributions. This role also serves as the primary point of contact for all community benefit and sponsorship requests. Foster future growth of the organization. Develop and improve practices based on community feedback. Execute best practices for supporting community needs. This role also manages promotional materials, invoice tracking, contract administration, and miscellaneous administrative needs.

PIH Health is a nonprofit, regional healthcare network that serves approximately 3 million residents in the Los Angeles County, Orange County and San Gabriel Valley region. The fully integrated network is comprised of PIH Health Downey Hospital, PIH Health Good Samaritan Hospital, PIH Health Whittier Hospital, 37 outpatient medical office buildings, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer, digestive health, orthopedics, women’s health, urgent care and emergency services. The organization is nationally recognized for excellence in patient care and patient experience, and the College of Healthcare Information Management Executives (CHIME) has identified PIH Health as one of the nation’s top hospital systems for best practices, cutting-edge advancements, quality of care and healthcare technology. For more information, visit PIHHealth.org or follow us on Facebook, Twitter, or Instagram.

• Strong verbal and written communication skills
• Strong planning and organizational skills
• Experience in data collection, interpretation, and reporting of results
• Excellent Microsoft Excel skills
• Ability to work independently and in a collegial manner
• Ability to handle multiple tasks simultaneously
• Strong customer service skills
• Knowledge/experience of population and communities in primary service area
• Computer skills, including proficiency with Microsoft Office software suite, including Word, Excel, PowerPoint, Publisher, and Outlook as well as CBISA (Community Benefit Inventory Social Accountability) software

Required:

• Bachelor’s degree in Communications, Healthcare Administration, or other relevant area
• One year of administrative or project management experience

Preferred:

• Experience with CBISA (Community Benefit Inventory Social Accountability) software
• Bilingual in Spanish or Korean