Hobby Lobby's Loss Prevention is searching for a self-driven, detailed orientated and motivated individual that can provide support for over 1,000 retail stores. This position is located on the Hobby Lobby campus which is located in Southwest, Oklahoma City. Current Shifts Available: Night Shift: Sunday - Tuesday, 6 pm – 6 am and Wednesday 6 pm – 12 am. Responsibilities: Responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire ...
Hobby Lobby's Loss Prevention is searching for a self-driven, detailed orientated and motivated individual that can provide support for over 1,000 retail stores. This position is located on the Hobby Lobby campus which is located in Southwest, Oklahoma City.
Current Shifts Available:
Night Shift: Sunday - Tuesday, 6pm – 6am and Wednesday 6pm – 12am
Responsibilities:
Responsible for managing alarm events, verifying security information, notifying and updating emergency services such as fire and police agencies and follow up with the store manager
Respond to all incoming alarm signals in the automation software according to documented procedures
Logs all information into the automation system immediately and accurately
Provide alarm reset instructions and basic troubleshooting while on the telephone
Work with service and installers in identifying issues and the need for repair and determine appropriate tech (HVAC, Sprinkler or Security Alarm)
Scheduling and following up on repair service calls and provide customer updates
Ensure confidentiality of the customer at all times
Perform all other duties assigned
Call Center or Alarm Center experience helpful but not required
Proficient - Microsoft Office: Word, Excel Outlook
Ability to multi-task and stay calm during stressful situations
Skillful listener and detail orientated
Ability to Sit for extended hours
Team player
Benefits include:
Competitive Wages
Medical, Dental and Prescription Benefits
401(k) Program with Company Match
Paid Vacation
Personal Paid Time Off (PPTO)
Employee Discount
Life Insurance and Long Term Disability Insurance (LTD)
Flexible Spending Plan
Holiday Pay
Integris Clinic and Pharmacy on Campus
Chaplain Services on Campus
Hobby Lobby Stores Inc., is an Equal Opportunity Employer For reasonable accommodation of disability during the hiring process call (877) 303-4547.
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