Job Abstract
Ensures customer satisfaction with all touch points within the terminal and employee/ customer interaction. Proactively addresses any customer relationship issues. Direct supervision of drivers. Ensures proper cash handling procedures are adhered to. Major Responsibilities: Assist with the interviewing and selection of hourly personnel. Ensures that all personnel have been trained and/or retrained according to customer service standards. Ensures highest level of customer satisfaction. Concentrat...
Search Terms: Supervisor, Terminal, Customer Experience, Customer Service, Operations