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Demonstrates compliance with Code of Conduct and compliance policies, and takes action to resolve compliance questions or concerns and report suspected violations.
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Manages Reception desk functions in collaboration with the Clinical Director, included but not limited to, provide a warm welcome/farewell to all who enter/leave
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Assists in identification of possible risk issues and coordinates with Clinical Director for appropriate resolution:
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Assists clinical director with non-clinical performance improvement initiatives
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Demonstrates ability to operate all non-clinical equipment used by patients/guests including:
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Consistently and sincerely demonstrates “will do/can do” attitude at all times
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Assist Director with personnel records, licensures and certifications
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Assist with coordination of unit repairs/maintenance for unit
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Prepares and organizes work area on a daily basis
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Ensures proper physician’s names are displayed for the day
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Acts as liaison between patients and staff members
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Prepares miscellaneous paper charts for HIM scanning
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Initiates computer entry for requests: bed transfer, discharge, against medical advice, and deceased patients
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Assign Mobile Heart Beat staff phone number into Rauland Borg Responder system
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Answers patients call light and communicates patient needs to the care team
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Answers department phone within 3 rings and communicates in a calm, pleasant manner, identifying department and self
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Orders unit supplies with assigned M.S.C. and office supplies under the direction of the Clinical Director
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Aids in keeping unit and supplies orderly
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Prepares RN worksheets for report
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Documents correct and accurate information on daily census
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Initiates solutions to unit needs without prompting such as taking part in computer projects
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For all physician consults, notifies physician and or physician’s exchange and enters into computer
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Tracks due certifications, health screenings, and evaluations
- Performs other duties as assigned