Job Abstract
The Senior Customer Service Assistant promptly receives and addresses incoming calls, ensuring each caller is directed to the appropriate service. Assesses the purpose of incoming calls with precision to facilitate efficient service delivery. Proactively engages with members through outbound calls to resolve issues and participates in quality improvement initiatives. Delivers exceptional service to potential clients, meeting VNS Health standards and ensuring customer satisfaction at every intera...
Search Terms: Customer Service, Service Assistant, Senior, Customer Care, Assistant