KAG is North America’s largest tank truck transporter and logistics provider, delivering energy commodities, specialty products, merchant gases and food products across the United States, Canada and Mexico.
At KAG, it’s our people who make it possible to achieve our company goal as One Team Driven to Make a Difference! With expert knowledge, supportive leadership and most importantly, a strong belief in our company culture, our KAG team exemplifies the passion, pride and entrepreneurial spirit of KAG to help us reach our goal every day.
We want you to have a career with the rewarding professional and community experiences you desire, in a place that feels like home. If you are seeking an opportunity to join a talented team of dedicated professionals in a company that keeps North America moving, we invite you to apply!
Position's Pay Range: $17.45 - $20.87/hr. depending upon experience
Position Summary
This position will work closely with several departments to ensure timeliness of billing. Resolve accounts receivable inquires along with communication with customers on their account balances and discrepancies. The role will work closely with other departments in the organization including Contract Administration, Pricing Administration, and Sales as needed. This position will report directly to the Revenue Team Manager.
Essential Functions
- Review supporting documentation and initiate billing process
- Ability to understand contract terminology as it pertains to the specific customer
- Assist in implementation of billing procedures for new customer agreements
- Work closely with internal departments to resolve conflict
- Report monitoring and accountability to assist management in meeting the department objectives around accuracy and efficiency
- Create reports and monitor customer account details for non-payments, delayed payments and other irregularities
- Contact customer to collect on overdue invoices, coordinate rebills, and update pricing errors
- Identify trends and prevent reoccurring payment issues
- Crosscheck company records with customer pay agent/payables portals; address inconsistencies and rejected invoices
- Recommend and help design processes to enhance the order-to-cash functions and systems