Join the transformative team at City of Hope, where we're changing lives and making a real difference in the fight against cancer, diabetes, and other life-threatening illnesses. City of Hope’s growing national system includes its Los Angeles campus, a network of clinical care locations across Southern California, a new cancer center in Orange County, California, and treatment facilities in Atlanta, Chicago and Phoenix. our dedicated and compassionate employees are driven by a common mission: To deliver the cures of tomorrow to the people who need them today.
As a successful candidate, you will:
The Enterprise Business Continuity Specialist works directly with the Manager of Business Continuity. Assists Manager, Business Continuity and Disaster Recovery (BC/DR) in identifying strategy and processes related to COH BCM plans and disaster recovery efforts. Executes a broad range of operational, administrative, and support activities for Business Continuity/Disaster Recovery (BC/DR) Department, while using discretion and independent judgement, to meet the requirement(s) of California Department of Public Health (CDPH), The Centers for Medicare & Medicaid Services (CMS), The Joint Commission (TJC) and other standards and regulatory agencies.
- Support Enterprise, Business Continuity and Resiliency Program by developing and implementing plans and practices to achieve efficient and effective communication and restoration of operations during emergencies.
- Assist with operational resilience-related functions in conducting assessments to identify gaps in business continuity, emergency and disaster recovery plans: Emergency Management, Technology Disaster Recovery, Cybersecurity, Clinical and Non-Clinical Support teams.
- Fusion Risk Management system administration, to include configurations, support and maintain business continuity resilience tools and applications.
- Support the development, implementation of the business continuity trainings and presentations by providing input and best practices.
- Coordinates disaster recovery initiatives/plans and manages the Annual Business Continuity calendar of activities while partnering with business units and sites.
- Participation in City, County, State, and National level Business Continuity and Disaster Recovery (BC/DR) trainings and drills and represents the organization within these activities.
- Interact with business units, critical sites, and supporting departments for the purpose of planning, developing, controlling, and maintaining the business continuity management cycle of plans using discretion and independent judgement.
- Develops exercise drill and testing scenarios, training packages, exercise documentation, evaluations, control and simulation plans.
- Conducts analysis from business content data and interprets information to identify gaps and areas of improvement to ensure the further development of operational resilience strategies.
- Development and maintenance of the annual risk and business continuity business impact analysis (BIA).
- Creating and using performance metrics, visual boards, standard work, process mapping.
- Assists with weekly and quarterly reporting, incident summary reports, and business incident after action reviews (AAR).
- Other duties as assigned
Your qualifications should include:
- Bachelor’s degree in related field or other relevant field
- Two years of recent experience in business continuity planning, policy development, and coordination in an organization with multiple priorities.
- Knowledge of Business Continuity and best practices.
- Experience with enterprise risk management methodologies and frameworks.
- Experience with tabletop exercises and recovery tests
- Experience with coordination, management, and implementation of database programs and analytical reporting
- Demonstrated success in leading supporting program implementation and management
Required Courses:
Crisis Management and Emergency Management
Course Certificate – FEMA ICS-100, 200, 300,700, 800, 1300 (within 90 days of employment
City of Hope is an equal opportunity employer. To learn more about our commitment to diversity, equity and inclusion, please click here.