SKILLS AND EXPERIENCE
• Epic Clarity Data Model certification in one or more modules (EpicCare Inpatient, Hospital Billing, Prelude ADT, Radiant, Willow, Optime) required
• Experience in Quality Measures Reporting preferred
• Epic build experience in a live environment strongly preferred
• Epic implementation experience specific to clinical workflows and order management strongly preferred
• 5+ years of experience in a healthcare related organization
• 5+ years demonstrated expertise in MS SQL Server or Oracle
• Strong SQL Programming Skills (MS SQL Server/Oracle platforms)
• Knowledge of data warehouse concepts, data structures and reporting
• Extensive knowledge of SAP Business Objects architecture, functions, features, and capabilities
• Extensive knowledge of best practices regarding reporting, workflows, policies, procedures, systems and culture in the healthcare environment
• Strong analytical, problem-solving and metadata skills
• Ability to translate business questions and requirements into reports, views, and BI query objects
• Experience in gathering, documenting, prioritizing and tracking requirements
• Strong organizational skills and customer service orientation
• Must recognize and evaluate problems, and refer to the appropriate channels for action
• High functioning team skills, including active listening and rapport building
• Effective written & verbal communication
• Ability to communicate with stakeholders at all levels to understand requirements
• Ability to identify, document, resolve and/or escalate issues and maintain a complete issues log
• Ability to accurately and precisely estimate development time
• Ability to manage multiple and competing tasks while maintain timelines
• Ability to work independently with general direction
• Ability to work effectively as a team player with people of all backgrounds and at all levels
• Ability to establish and achieve goals
• Ability to establish and maintain a spirit of cooperation and respect, flourish in an unstructured environment, and always engage in professional and ethical conduct
• Ability to remain calm in difficult and stressful situations
• Ability to manage ambiguity
General (Soft Skills)
• Customer focus
• Outcomes/Results-oriented
• Ability to establish and maintain a high level of customer trust and confidence
• Team player
• Adaptable/Ability to shift focus
• Demonstrated ability to manage conflicting priorities
• Excellent interpersonal, verbal, written communication and presentation skills
• Demonstrated conflict resolution skills
• Self-directed