Job Abstract
Responds to customer reviews, messages, comments, and other requests on social media and business listing websites - such as Google My Business, Angie's List, and the Better Business Bureau while identifying common trends in feedback and working with the proper internal stakeholders to develop action plans. Generate positive customer reviews and referral business by identifying highly satisfied customers and soliciting them. Supply monthly and quarterly reports to Management outlining the curren...
Search Terms: Marketing Specialist, Marketing, Digital, Customer Experience, Specialist