Primary
job functions as the pharmacist are:
Work
as a pharmacist in a store covering available shifts
Perform
special projects as determined by the Director of Pharmacy or Pharmacy
Operations Managers
Respond
to pharmacy needs for relief coverage and travel to regional locations as
needed. Relief coverage needs can be either routine or emergency
Demonstrate
a commitment to providing customer service that makes all customers feel
welcome, important and appreciated
Administer
immunizations to customers following Harris Teeter’s standing orders and
procedures
Complete
clinical services according to relevant case load
Dispense
or compound medications to customers pursuant to prescriptions - following
laws, regulations, policies, procedures and ethics standards
Review
prescriptions issued by prescribers to ensure accuracy and determine formulas
and ingredients needed
Verify
the work of pharmacy technicians and interns, including the accuracy of all
prescriptions assembled and the determination of formulas and ingredients
needed
Evaluate
new medications and existing medications within a patient profile to ensure
that there are no drug interactions prior to filling prescription
Engage
the pharmacy team to maintain appropriate day supply and follow protocol on
recalls
Follow
all state and federal laws regarding annual department and personal licensing
application/renewal
Maintain
established procedures for quality assurance, security of controlled substances
and disposal of hazardous waste drugs
Communicate
information regarding on-going special programs with department members when
their department or job functions may be impacted
Adhere
to all company, local, state and federal laws and guidelines, including HIPAA and
fraud, waste and abuse
Comply
with state and federal laws in regards to pharmacy dispensing and the sale of
pharmacy and non-pharmacy products
Promote
trust and respect among the team
Must
be able to perform the essential functions of this position with or without
reasonable accommodation
Ensure
that professional standards, regulations, laws and applicable guidelines and/or
protocols are met by all pharmacy employees
Check
in vendors according to standards
Adhere
to the most updated version of all company policies, procedures and programs
Communicate
with management about advertising, merchandising and any errors seen affecting customer
experience
Complete
paperwork accurately and maintain appropriate records
Perform
essential job functions throughout scheduled hours accurately and efficiently,
including but not limited to: data entry, inventory, stocking, dispensing,
reporting and sales of prescriptions
Maximize
gross profit and minimize operating expenses
Maintain
records and reports related to pharmacy functions, volume and sales. Review and
analyze all financial reports and data. Make timely and effective decisions
based on this analysis
Listen
to and handle complaints appropriately
Maintain
confidentiality of customer records and information
Time
management, including breaks and meals, of all pharmacy personnel
Assist
store leaders and associates in providing a positive customer shopping
experience and increase Harris Teeter’s reputation of world class customer
service
Create
an environment that enables customers to feel welcome, important and
appreciated
Understand
and follow company guidelines regarding registers, payment and transactions
Display
a positive attitude while interacting with others
Adhere
to safety programs and procedures
Report
all illegal activity, including but not limited to robbery, theft, or fraud
Reflect
an appropriate and respectful business image to customers and visitors in
dress, demeanor and attitude. Never be rude to a patient or customer
Assist
in maintaining a clean and organized space, neat department, including but not
limited to the pharmacy, register, refrigerators and blood pressure machine
areas.
Achieves results through teamwork: Open to diverse ideas, works
inclusively and collaboratively with others, holds self and others accountable,
involves others to accomplish individual and team goals
Analytically Researches and Collects
Data: Uses intuition
and experience to complement data
Communicates Effectively and Candidly: Communicate clearly and directly,
be approachable and relatable, engage people and help them understand change,
provide and seek feedback, actively listen, and convey clear and strategic
directions. Have excellent interpersonal skills
Excels in Customer Service: Provide exceptional customer
service regardless of circumstance.
Executes with Excellence: Action oriented, set clear
expectations and milestones and involved in problem solving
Leads Change and Innovation through
Positive Influence:
Demonstrate strong character, build partnerships, model balance between work
and personal life, take responsibilities for self-development, role model
leadership qualities such as motivation, inspiration, passion, trust, confidence
and adaptability, work to coach and develop others, embrace technology, put
forward creative ideas, champion and implement processes for improvement, take
initiative and ask for or offer help when needed.
Manages People Well: Provide performance feedback and include
staff in planning, decision-making and facilitating the improvement of
processes, products and services
Puts Patients and Safety First: Act as a champion for the patients,
anticipating needs and exceeding expectations, in order to gain their trust and
respect. Identify and correct conditions
that affect employee and patient safety.
Solve Problems: Identify, analyze and resolve
problems efficiently and effectively
Strives for Reliability and
Punctuality: Report
for work on time and as scheduled. In the rare instance when you cannot avoid
being late or are unable to work as scheduled, your supervisor or
Manager-on-duty must be notified at least 2 hours in advance of your scheduled
start time so appropriate arrangements can be made. Be committed to meeting or exceeding goals.
Effective
and excellent verbal and written communication skills
Ability
to work with mathematical concepts such as probability and statistical
inference. Ability to apply concepts such as fractions, percentages, rations
and proportions to practical situations.