Job Abstract
We have an exciting opportunity to join our team as a Quality Assurance Supervisor. The Contact Center Quality Assurance Supervisor will coordinate all daily activities of the team involved with the quality assurance program led by the Quality Assurance Manager. He/she will provide operational analyses and reports, and audit current procedures to monitor and improve efficiency of operations. This position will work closely with managers, supervisors and team leads concerning training and other a...
Search Terms: Quality Assurance, Assurance, Supervisor, Operations, Staff