Job Abstract
You will:Answer customers' calls in a prompt, friendly, and professional manner. Interface with customers by telephone, electronically, or face-to-face. Assist in increasing sales and profitability for each account by suggesting new and complementary products and by participating in sales promotions. Optimize fill rates by providing substitutions for out-of-stock or discontinued items When necessary, escalate customer information, problems/needs, and requests to the customer service manager. Qua...
Search Terms: Customer Service Representative, Customer Service, Service Manager, Representative, Retail