The Scheduler is accountable for scheduling various types of patient appointments from simple office visits to very complex surgical and medical procedures. This may include coordinating schedules with multiple providers, specialized equipment, and other specialized resources. Complexity of this position is evidenced by the use of simple and complex medical terminology and enterprise scheduling protocols. The scheduling specialist; displays professional interpersonal skills and presence when communicating with physicians, staff and the public; as the front-line customer service representative, upholds and exhibits the core values in all communication. It is essential that this information be documented timely and accurately.
Providence caregivers are not simply valued – they’re invaluable. Join our team at Saint Johns Health Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Demonstrated outstanding customer service experience.
- 1 year of experience in a hospital or medical office setting.
- Clerical and computer experience.
Preferred Qualifications:
- Coursework/Training: Some college level course work.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.