Provides administrative support to the logistics department. This can include handling shipments, documenting inventory, and resolving customer service issues. Logistics assistants may also need to negotiate pricing with logistics providers, track shipments, and research freight classes. Manages the flow of goods and services from suppliers to customers. This can include overseeing the product life cycle, including preparation, shipping, and receiving. Log
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Responsible for order taking, scheduling, dispatching and customer relations
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Maintain efficient delivery controls through proper scheduling and accurate order entry into the dispatch system
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Resolve transportation conflicts and handle unusual and difficult customer complaints
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Provide customer support to ensure maximum efficiency
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Embraces and enhances a performance-based Safety Culture
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Is positive and upbeat in all communications with customers and other departments
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Relentlessly pursues a solution to every issue that a customer brings to them
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Deep desire to exceed expectations of internal and external customers; not satisfied with just meeting expectations
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Identify and communicate repairs and maintenance of logistics communication equipment
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Ability to work well under pressure; previous customer service experience in a high pressure/high volume environment required
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Good telephone and 2-way radio skills; ability to deal with internal and external customers in a courteous and professional manner
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\nThe essential functions of this role include:
working up to 1 hrs of overtime per week"
]