1. Bachelor’s degree required in a related field. Equivalent education and work-related experience may be considered in lieu of the required degree. 2. A minimum of 1 – 3 years administrative work experience required, preferably in a multi-faceted, fast-paced, confidential clinical work environment including office management responsibilities; accurate budget maintenance and monitoring and the ability to generate reports and interpret data; interfacing with multiple internal and external organizational units, multi-tasking, and dealing with difficult people. 3. Experience and a high level of proficiency related to the following: use of diverse technologies for data processing, data management and analysis, and reporting; applications to tasks using word processing, databases, spreadsheets, graphics, on-line services, etc.; proficiency in current software programs (i.e., email, Microsoft Office (Word, Excel, PowerPoint), Microsoft Project, Ellucian Colleague, etc.); ability to learn quickly and to train staff in various information processing modalities, as required. 4. Supervisory experience preferred. 5. Capable of instructing and training other employees in the performance of their duties. Ability to handle sensitive issues discreetly and professionally and to protect confidential information in a clinical environment, ability to handle distressed callers and use judgement in determining which calls should be handled by the Director or other clinicians. 6. Ability to organize and prioritize a wide variety of tasks and assignments, while maintaining professionalism and a high level of accuracy in a clinical environment; capable of managing sensitive issues with decorum and confidentiality and to protect confidential information in a clinical environment. 7. Excellent oral, and written communication skills. Ability to communicate clearly and concisely with a diverse student and staff population and external constituents. Ability to work independently and collaboratively with others in carrying out responsibilities. Strong customer service orientation and skills, and pleasant and competent telephone manner. 8. Knowledge of documentation and billing procedures for various insurance companies and third party payors (i.e., state and federal contracts) and general knowledge of New Jersey mental health law and procedures/policies for federal and state service contracts highly desirable. 9. Ability to research, review and evaluate data and compile correspondence, reports, and other material independently. 10. Strong figure aptitude and demonstrated clerical accounting and/or bookkeeping skills. 11. Fluency and literacy in both Spanish and English preferred. 12. Employment is contingent upon a satisfactory background check. Candidates for hire will be required to sign a waiver authorizing the background check and produce a Social Security Card. |