Job Abstract
Answer incoming customer experience support concerns including promptly returning messages via phone, text and email - Make outbound calls to customers to provide updates on installation and service status - Schedule warranty appointments for the Service Department - Enter and maintain all customer records and job-related information into CRM Database - Provide work orders to Service Measure Tech daily - Audit orders for accuracy after confirmation is uploaded - Generate and distribute Uninstall...
Search Terms: Support Specialist, Support, Customer Experience, Specialist, Customer