The Student Ambassador program is designed to equip students with the knowledge and skills necessary for working in the college admission field. The ambassador is responsible with providing prospective students and their families with a top quality customer service experience while providing a comprehensive view of the educational philosophies, academic offerings, and campus activities available at the University of La Verne. Specific Duties Providing campus tours to prospective students and the...
FWS - Office of Admission Ambassador 2024-2025
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Position Recruitment Information
Job Title
FWS - Office of Admission Ambassador 2024-2025
Student Position Type
Federal Work Study
Appointment Type
Part-Time
FTE
Work Schedule
The work schedule will be in part determined by your class schedule. Students can expect between 5 and 15 hours a week depending on availability, work volume, and time of year. However we require all student workers to contribute a minimum 5 hours of work a week.
This job will work 100% on campus and not remotely.
Department Manager
Jason Neal
Hiring Manager
Jose Jimenez
Number of Vacancies
7-9
Position Summary Information for Announcement
University Overview
Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming environment. Established in 1891, our diverse and inclusive community is more than just a university—it’s a home for passionate individuals like you.
At the University of La Verne, we embody four core values that set us apart—Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning, and Civic and Community Engagement. If you’re fueled by these principles and are eager to make a meaningful impact, your journey begins here.
With a rich history spanning 132 years, the University of La Verne boasts a global Leo Family of 89,000+ accomplished alumni. As the #1 private university in California for social mobility according to U.S. News and World Report 2024, and recently recognized as the 33rd Best U.S. College by the Wall Street Journal 2024, we take pride in our commitment to excellence in education.
Join us in shaping the future, where your passion meets purpose. Come be part of something extraordinary and apply today!
Diversity Statement
The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.
Job Description Summary
The Student Ambassador program is designed to equip students with the knowledge and skills necessary for working in the college admission field. The ambassador is responsible with providing prospective students and their families with a top quality customer service experience while providing a comprehensive view of the educational philosophies, academic offerings, and campus activities available at the University of La Verne.
Specific Duties
Providing campus tours to prospective students and their families (both in-person and virtually)
Assisting with admission events such as Preview Days, Admitted Student Programs, Counselor Tours, and designated College Fair(s)
Assisting with various admission projects
Conducting data entry and student application/admission information retrieval from CRM system
Assembling and handling materials for mass mailings
Assisting with call campaigns and answering student questions over the phone, in person, and via e-mail.
Other duties as assigned by members of the Office of Admission staff
Minimum Qualifications
Must be a full-time, traditional undergraduate student in both academic and social good standing.
Public speaking and/or customer service skills
Must be a Current ULV student
Preferred Qualifications
Bilingual or Multilingual
Customer service experience
Benefits Summary
Employees are eligible for the following benefits:
One hour of Paid Sick Leave for every 30 hours worked, with a maximum accrual of 24 hours of Paid Sick Leave per year and capped at 48 hours.
University of La Verne Defined Contribution Retirement Plan – can contribute employee voluntary contributions, excluding wages derived from federal work study funds.
In accordance with the Affordable Care Act (ACA), employees who work an average of 30 or more hours per week, will be eligible for medical coverage through the University of La Verne.
Covered under the University of La Verne Workers Compensation Insurance.
Location
La Verne Main Campus
If Other, please specify.
Hiring Pay Rate
Hourly Rate
$16.00
Posting Detail Information
Posting Number
20191274SE
Special Instructions to Applicants
Open Date
05/16/2024
Close Date
07/31/2024
Open Until Filled
No
Quick Link
https://laverne.peopleadmin.com/postings/13080
Posting Specific Questions
Required fields are indicated with an asterisk (*).
*
Are you in good academic standing?
yes
no
*
Cumulative GPA?
(Open Ended Question)
*
Major / Degree Program?
(Open Ended Question)
*
Year in School?
Freshmen
Sophomore
Junior
Senior
Grad Student
*
Anticipated Graduation Date?
(Open Ended Question)
Are you bilingual or multilingual in languages other than English?
(Open Ended Question)
*
What made you choose the University of La Verne for your college experience?
(Open Ended Question)
*
Please list your availability for the current and upcoming semester (if available). Please take into account class schedule and extracurricular priorities.
(Open Ended Question)
*
What talent and skills would you bring to this position?
(Open Ended Question)
*
How would you handle emotionally charged phone calls.
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