Job Abstract
Serves guests by providing information and services. Provides information and resources by identifying and clarifying guest needs and desires; answering questions; answering phones, giving directions and instructions; developing inventories of services; offering commentary of previous guests; managing and screening messages. Provides services requested by making arrangements and reservations for dining, tours, travel, entertainment, accommodations, rentals, gifts, sporting events, transportation...
Search Terms: Concierge, Customer Service, Hotel, Property Management