• Manages assigned routes ensuring customers’ waste is picked up in a safe, timely, and accurate manner.
• Pick up and transport medical waste safely according to all federal, state, and local rules and regulations.
• Plans daily schedule based on customers’ needs by reviewing daily paperwork, e.g., manifest, route sheets, previous VCR, etc. provided by the Transportation Manager/Supervisor or Dispatcher.
• Follows routing software route schedule.
• May require loading and secure of material and waste or unloading truck at various customer sites or Stericycle locations.
• May prepare and load/secure waste in trucks to service select accounts for the day, ensuring enough supplies are added.
• Pick up specified waste from each customer site scheduled for the day.
• Ensures that customers have packaged and prepared the waste according to all federal, state, and local rules and regulations before transporting.
• Provide the highest level of customer service to assigned accounts on a daily basis, communicating any issues to the Transportation Manager/Supervisor or Dispatcher for resolution. This includes, but is not limited to re-routes, adjustments in container sizes, training, etc.
• Ensures waste, supplies, and material handling equipment are secured prior to operating the vehicle on a public highway.
• Ensures that assigned paperwork is completed legibly, neatly, accurately, and completely and returned to Transportation Supervisor or Dispatcher for processing.
• Ensures DOT Driver Log is completed, if applicable.
• Communicates with Stericycle Transportation Supervisor and/or Dispatcher regarding any change to route pickups, including address changes, customer not having waste ready for pickup, etc.
• Ensures that employee covering for specific route is aware of any situations outside the norm in order to provide the highest level of customer service.
• Reports any problems/issues with accounts to the Transportation Supervisor and/or Dispatcher before the close of business each day.
• Performs documented pre-trip and post-trip maintenance on the assigned truck prior to leaving or closing for the day.
• Reports any maintenance problems to Transportation/Dispatcher for follow-up.
• Use of ELD (electronic logging device) and Geotab to log hours in accordance with DOT guidelines.
• Perform other duties and responsibilities, as assigned.