Job Abstract
Reporting to the Manager of Service and Process, the Sr. Customer Service Administrator plays a leading role in Caltech Facilities’ Service Center as the subject matter expert for customer service. This position actively demonstrates a commitment to customer success as well as the mission of Caltech in all interactions with internal and external customers. The administrator works to ensure that all services offered through the Service Center represent consistency in quality of delivery and custo...
Search Terms: Customer Service, Administrator, Service, Senior, Customer