Ticket Operations Responsible for the overall direction, management, and supervision of the Athletics Ticket Office. - Receives and disperses funds, maintains records and prepares financial reports. - Manages Ticket promotions, seat assignments, chargebacks, and ticket audits. - Oversees distribution of tickets to external outlets and contract vendors. - Build specific seasons, events, and price tables into the ticketing system, including price levels and ticket types. - Prepare internet sales for season and single tickets with mobile ticket capabilities - Coordinate, assist and maintain ticket inventory and account for voided tickets, scrapped and unsold ticket stock for each season - Prepare event batches for ticket sales, balance and deposit all funds received from ticket sales and other revenue streams - Receives and records incoming revenues - Prepares all departmental deposits - Contact customer regarding balance due and denied credit card charges - Handle ticket problems or issues that may arise for athletic events and any ticketed external events - Secure safes and ticket offices after work hours - Creates and updates various databases used in preparation of management reports, season ticket holder(s), corporate sponsor(s), and other patron databases - Manages Graduate assistants, game day staff, and student assistants/interns - Responsible for working Athletic events - Other duties as assigned by the Associate Athletics Director or Director of Athletics |