Job Summary/Responsibilities |
Programming Assistants are responsible for the maintenance of the Game Room and Information Desk workspace, the distribution of games and equipment, and providing excellent customer service. Timeliness and ability to follow established procedures are critical.
In this role, employees:
- Check out equipment to Game Room patrons according to established procedures.
- Enforce Game Room and Student Union policies.
- Assist with technical issues related to Game Room equipment, including televisions, consoles, computers, and controllers.
- Manage Game Room inventory and follow proper inventory control procedures.
- Serve as information coordinators, as they are often the first point of contact for visitors to the Student Union.
- Provide directions to programs, services, and activities at the Student Union and around campus, while maintaining a relaxed and welcoming atmosphere in the Game Room.
- Other duties as directed by Student Union Professional Staff, Lead Game Room Assistant, or Building Manager.
- Assist other Student Union teams as necessary; may include covering other workstations or providing assistance with event furniture setups.
- Report any incidents or injuries to Professional Staff or Building Managers.
- Execute emergency response procedures when necessary.
- Maintain communication with employees on other Student Union teams, such as the Event and Guest Services teams, to request and provide support as needed.
- Wear close-toed shoes and a provided staff t-shirt and nametag.
- Other duties as assigned that can include but not limited to: assisting with any programming elements needed to prepare for the day of such as Market Days and Game Room Programming events.
Mandatory paid trainings include:
- New Hire Orientation (3-4 hours)
- Semi-annual staff training the Friday before Fall semester begins
- Ongoing role-specific trainings as scheduled by supervisor
Physical requirements of this position are as follows:
- Standing & Sitting – Frequent: 30-70%
- Walking; Lifting up to 30 lbs; Pushing/Pulling; Reaching; Stooping/Kneeling/Crouching – Occasional: Up to 30%
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Equal Opportunity |
The University of North Florida (UNF) is committed to providing an inclusive and welcoming environment for all who interact in our community. In building this environment, we strive to attract students, faculty and staff from a variety of cultures, backgrounds and life experiences. The University of North Florida is an Equal Opportunity Employer and does not commit or permit discrimination or harassment on the basis of genetic information, race, color, religion, age, sex, disability, gender identity/expression, sexual orientation, marital status, national origin, or veteran status in any educational, employment, social, recreational program or activity that it offers. In addition, UNF will not commit or permit retaliation against an individual who complains of discrimination or harassment or an individual who cooperates in an investigation of an alleged violation of University Regulation. |