Required
· Bachelor’s degree in Information Technology, Computer Science, or a related field.
· Proven experience in system administration and application support.
· Strong analytical and problem-solving skills.
· Excellent communication and interpersonal abilities.
· Ability to adapt to evolving technologies and industry best practices.
· At least 2 years of Epic Cadence experience (certification preferred)
· Knowledge of SQL sufficient to write optimized SQL queries for integration with other applications, create views, stored procedures
· Experience with Tableau, MS Power BI, or other enterprise business intelligence visualization software
· Strong analytic and problem solving skills
· Proficiency in MS Excel (with an emphasis on linking, spreadsheet management, data manipulation and analysis)
· Skill in performing various accounting transactions such as debiting, crediting, reconciling expenses
· Skill in writing concise, logical and grammatically correct correspondence.
· Interpersonal skills to communicate diplomatically and effectively with all levels of faculty, staff and non-University entities
· Skill in performing a variety of tasks independently with minimal direction in a timely matter under conditions of fluctuating workloads, competing requirements, and changing deadlines and priorities.
· Skill in organizing and maintaining up to date, accurate bookkeeping records on-line and maintaining alpha-numeric files.
· Skill in performing with frequent interruptions and/or distractions
· Knowledge and understanding of HIPAA Regulations, Policies and Procedures
· Ability to use judgment when dealing with confidential information.
· Skill in dealing with confidential material with tact and sensitivity
· Salesforce Administration Certification
· Epic Cadence Certification
Preferred
· Familiarity with healthcare information systems.
· Experience with performance optimization and system enhancements.
· Knowledge of best practices in IT applications for patient access.