The Senior Student Accounts Representative is responsible for producing and ensuring the accuracy of all currently-enrolled student invoicing, including both direct and third-party invoicing; serving as the liaison between the Office of Student Accounts and other campus offices to ensure that the third-party billing process is run as smoothly and efficiently as possible; and analyzing and managing the flow of projects through all members of the Office of Student Accounts. Minimum Qualifications ...
Invoicing and Special Billing Manager
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Position Information
Functional Title
Invoicing and Special Billing Manager
Position Type
Administrative/Professional
Appointment Type
Regular
FTE %
100
Work Schedule (if atypical)
This position is onsite.
University Overview
Embark on an exciting journey with the University of La Verne, where your career aspirations come to life in a vibrant and welcoming environment. Established in 1891, our diverse and inclusive community is more than just a university—it’s a home for passionate individuals like you.
At the University of La Verne, we embody four core values that set us apart—Ethical Reasoning, Diversity and Inclusivity, Lifelong Learning, and Civic and Community Engagement. If you’re fueled by these principles and are eager to make a meaningful impact, your journey begins here.
With a rich history spanning 132 years, the University of La Verne boasts a global Leo Family of 89,000+ accomplished alumni. As the #1 private university in California for social mobility according to U.S. News and World Report 2024, and recently recognized as the 33rd Best U.S. College by the Wall Street Journal 2024, we take pride in our commitment to excellence in education.
Join us in shaping the future, where your passion meets purpose. Come be part of something extraordinary and apply today!
Diversity Statement
The University supports a diverse and inclusive environment where students recognize and benefit from the life experiences and viewpoints of other students, faculty, and staff. Diversity is an active and intentional practice that supports difference and multiplicity to expand knowledge, educate capable citizens, develop the whole person, and serve our local and global communities. Promoting and sustaining diversity is a commitment to educational quality and the creation of positive, respectful learning communities.
Job Description Summary
The Senior Student Accounts Representative is responsible for producing and ensuring the accuracy of all currently-enrolled student invoicing, including both direct and third-party invoicing; serving as the liaison between the Office of Student Accounts and other campus offices to ensure that the third-party billing process is run as smoothly and efficiently as possible; and analyzing and managing the flow of projects through all members of the Office of Student Accounts.
Minimum Qualifications
2 years of experience working in accounting or post-secondary education.
1 year of experience with Banner is recommended, but not required.
Advanced computer skills in Microsoft Office Applications.
Strong verbal, written communication and presentation skills.
Excellent customer service skills with strong verbal, written, communication and presentation skills.
Ability to work in a fast-paced office environment.
Ability to interact in a professional manner during stressful situations.
Ability to work effectively as a team player.
Ability to analyze, interpret data and make independent decisions.
Preferred Qualifications
Experience with Cognos is recommended, but not required.
Sensitivity to cultural diversity and ability to communicate and interact effectively with people of all ages and backgrounds.
Benefits Summary
Salary will be commensurate with experience and internal equity. Benefits include a comprehensive health and wellness plan, tuition remission program for employee, spouse, and dependent children, a generous contribution to the University’s 403B retirement plan, and a generous time off plan.
Employment is contingent upon successful completion and clearance of a background check and employment verification.
Location
La Verne Main Campus
Number of Vacancies
1
Duties
Specific Duties
Produces, reviews and publishes/mails invoices to third-party payers on a semester or monthly basis as needed or preferred by the payer. Manages the third-party billing process within the Office of Student Accounts, and serves as point of contact for on-campus partners regarding third-party partnerships and agreements. Serves as the main point of contact within the Office of Students for students whose tuition is paid either in full, or in part, by a third party payer.
Percentage Of Time
25
Specific Duties
Disseminate Financial Aid information to incoming and returning students. This includes providing information on various grant and loan programs as well as counseling students on debt management, repayment obligations and how to finance their education. Calculate amount due at registration. Calculation includes review of pending Financial Aid to determine the appropriate down payment and assist students with the appropriate payment plan as dictated by University Policy. Calculate refunds to students and prepare the appropriate refund requests. Requires knowledge of Title IV, state, and institutional policies governing disbursement rules and refunds. Advise students regarding leave of absence policies, decisions, and the financial ramifications of a withdrawal.
Percentage Of Time
25
Specific Duties
Responsible for production of invoices on a monthly basis for currently enrolled students through Banner and Form Fusion.
Percentage Of Time
15
Specific Duties
Performs reconciliations to ensure that third-party accounts are paid in full. Contacts other campus offices or payers directly to ensure follow up on any unpaid balances.
Percentage Of Time
10
Specific Duties
Coordinates with other campus offices to ensure that partnership agreements are handled in as smoothly a manner as possible regarding billing for payers and understanding of students.
Percentage Of Time
5
Specific Duties
Reviews third-party accounts for credit balances. Analyzes credit balances and where appropriate or required, follows up with third-party payers and alerts refund coordinator to the need to refund to the payer.
Percentage Of Time
5
Specific Duties
Analyzes the third-party billing process and makes recommendations to both Student Accounts management and other campus offices for streamlining invoicing, service and reporting.
Percentage Of Time
5
Specific Duties
Participates in student orientations, informational meetings and training sessions. Some evening and weekend hours are required. Represents the Office of Student Accounts as a speaker and provides important information about payment options, financial counseling services, important dates, refunds and book authorizations.
Percentage Of Time
5
Specific Duties
Other duties as assigned.
Percentage Of Time
5
Salary Range
Minimum:
$62,400
Maximum:
$66,560-$70,000
Posting Detail Information
Posting Number
2018-190983SA
Special Instructions to Applicants
Open Date
05/03/2024
Close Date
Open Until Filled
Yes
Posting Specific Questions
Required fields are indicated with an asterisk (*).
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