Plan, quote, enter, direct, and monitor domestic and international shipments Ensure all customer instructions are entered into the system Ensure necessary shipment milestones are present and in correct order Work with operations team to determine routing for required service level Negotiating rates with vendors and request spot quotes Accruing vendor costs and working to revolve any variances Sending invoices to the customers Ensure freight and documentation meets security, TSA, and company comp...
Company Overview:
Omni Logistics is a global provider of air, ocean and ground services, including supplemental services for enterprises dependent on the efficient movement of high value freight. Omni Logistics is a wholly owned subsidiary of Forward Air, a leading asset-light provider of transportation services across the United States, Canada and Mexico. We provide expedited less-than-truckload services, including local pick-up and delivery, shipment consolidation/deconsolidation, warehousing, and customs brokerage by utilizing a comprehensive national network of terminals. In addition, we offer truckload brokerage services, including dedicated fleet services, and intermodal, first- and last-mile, high-value drayage services, both to and from seaports and railheads, dedicated contract and Container Freight Station warehouse and handling services. We are more than a transportation company. Forward is a single resource for your shipping needs.
Position: Account Manager
Compensation: $30-$36 per hour
Core Responsibilities & Duties:
- Plan, quote, enter, direct, and monitor domestic and international shipments
- Ensure all customer instructions are entered into the system
- Ensure necessary shipment milestones are present and in correct order
- Work with operations team to determine routing for required service level
- Negotiating rates with vendors and request spot quotes
- Accruing vendor costs and working to revolve any variances
- Sending invoices to the customers
- Ensure freight and documentation meets security, TSA, and company compliance programs
- Track and monitor entire process of cargo movement and keep customers up to date on movement details
- Other duties as assigned
Job Requirements & Qualifications:
- Computer skills including Microsoft Office products including Word, Excel, Outlook, etc.
- Minimum of 2-3 years of experience in international and domestic import and export operation
- Strong attention to detail and ability to handle high volume of transactions
- Ability to multitask and work well under pressure
- Strong verbal and written communication skills
- Ability to coordinate efforts with other organizations
- Strong problem-solving skills
- Team oriented
What We Offer:
- Competitive base salary.
- Two weeks of paid time off within the first year of employment, sick time and holidays.
- Company provided life insurance.
- Health, vision, and dental insurance options.
- Commuter benefit plan.
- Optional supplemental life insurance.
- 401(k)
- Wellness program.
- A great place to work with a terrific culture.