Required qualifications:
- Work experience in help desk activities using a help desk software application.
- Knowledge of E-Mail system fundamentals.
- Understanding of network concepts (TCP/IP, MS/NT)
- Familiar with Internet and WEB browser concepts.
- High School Diploma required for all new hires starting 4/1/14.
Preferred qualifications:
- A+ certification preferred.
- 0-2 years related work experience and customer service experience preferred.
- Knowledge of Outlook, MS Office and Active Directory preferred
We are an Equal Opportunity/Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, gender, gender identity, sexual orientation or other protected characteristics. If you need special accommodation for the application process, please contact Human Resources. EEO is the Law:https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf
Prime Healthcare offers competitive compensation and a comprehensive benefits package that provides employees the flexibility to tailor benefits according to their individual needs. Our Total Rewards package includes, but is not limited to, paid time off, a 401K retirement plan, medical, dental, and vision coverage, tuition reimbursement, and many more voluntary benefit options. A reasonable compensation estimate for this role, which includes estimated wages, benefits, and other forms of compensation, is $16.50 to $26.00. The exact starting compensation to be offered will be determined at the time of selecting an applicant for hire, in which a wide range of factors will be considered, including but not limited to, skillset, years of applicable experience, education, credentials and licensure.