Job Abstract
Respond to telephone support inquiries from Financial Advisors, their supporting staff in the field, and end clients. Provide ongoing service-focused support for all aspects of Cetera web portals, identify trends, and report trouble tickets to tier 2 support. Provide support to our advisors and end-clients with the navigation and use of various systems associated with the Broker/ Dealer Troubleshoot and resolve product or service problems; determining the cause and explaining the best solution t...
Search Terms: Advisor, Tech, Professional, Support, Client Relations