Education/Training: High School degree required, Associate’s degree desirable, however equivalent certificate training and/or experience will be considered.
Related Experience: Approximately one year experience in a customer service environment.
Knowledge, Skills & Abilities:
- Exceptional interpersonal and communication skills (verbal and written)
- Exceptional customer service skills
- Ability to use sound judgment, remain flexible, maintain professionalism, and re-establish priorities in a deadline-driven environment.
- Proficiency in Microsoft Outlook, Excel, Word and Power-Point
- Ability to trouble-shoot, problem-solve and formulate recommendations for solutions
- Time management skills with aptitude to multitask across various clients, projects, and internal departments with changing priorities.
- Ability to work in a team environment and independently with all levels of the organization
PHYSICAL DEMANDS:
- Location of job activities 100% inside
- Extensive manual dexterity (keyboarding, mouse, phone)
- Regular use of phone for communication
- Noise and/or vibrations exposure
- Frequently reach (overhead), handle, and feel with hands and arms
- Sit for prolonged periods of time
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Knipper Health is an equal opportunity employer.
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