\n\n\n\t. Customer Assistance: Help customers by providing detailed product and service information from the showroom. Assist customers and provide support to field representatives as needed.\n\t. Appointment Scheduling: Schedule appointments for customers and update them on project start dates and product inventory status.\n\t. Customer Records Management: Document and update customer records based on interactions and ensure accurate data entry.\n\t. Customer Support: Answer calls from customer...
Location: Southside of Jacksonville Work Environment: Fully in-office Pay: Up to $24/hr (depending on experience) Are you a tech-savvy go-getter with a passion for customer service? Join a growing team as a Showroom Coordinator, where you will provide exceptional customer service, support Sales Representatives, schedule appointments, and manage customer records. This fully in-office role requires strong organizational skills, proficiency in Microsoft
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Key Responsibilities:
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Customer Assistance: Help customers by providing detailed product and service information from the showroom. Assist customers and provide support to field representatives as needed.
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Appointment Scheduling: Schedule appointments for customers and update them on project start dates and product inventory status.
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Customer Records Management: Document and update customer records based on interactions and ensure accurate data entry.
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Customer Support: Answer calls from customers, providing appropriate solutions and alternatives to address their concerns.
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Internal Communication: Communicate and coordinate with internal departments (operations, sales, etc.) to resolve any issues related to orders, such as measurement requirements.
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Administrative Duties: Perform other clerical and administrative duties as assigned to support the overall operations of the showroom.
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Qualifications:
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strong interpersonal and communication skills
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Detail-oriented with excellent organizational abilities
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Proficient in using computer systems and databases for record-keeping
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Ability to multitask and manage time effectively
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Previous experience in a customer service or administrative role is preferred
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