Exciting opportunity at MSK: We are a leading healthcare organization dedicated to fighting cancer and providing excellent care to patients. Our team is committed to making a significant difference in the lives of those we serve, and we are currently seeking skilled Care Coordinators to join us in our mission.
When you join us as a Care Coordinator, you'll find yourself quickly making a difference for our patients. You will find important work and become part of a team where everyone plays a meaningful role in the fight against cancer.
We are looking for Care Coordinators in our Monmouth, Basking Ridge, & Bergen locations in New Jersey.
Are you ready to make a difference in the lives of others? We want you to join us! This is a life’s calling.
Role Overview:
- Work as a member of the practice staff team of Care Coordinators to ensure that each physician practice session is well-prepared, and organized and that each patient visit occurs with satisfaction
- Monitor clinic schedules and revise as necessary to facilitate smooth patient flow
- Serve as a liaison between the patient, family, and clinical team during the office visit
- Be responsible for expediting time-sensitive scheduling (within 48 hours), (e.g., same-day tests or consultations) by calling the appropriate areas to ensure timeliness. Coordinate inpatient admissions, if needed
- Reconcile work after clinic and complete a detailed End of Clinic summary daily
Key Qualifications:
- Experience in customer/patient service is strongly preferred
- A proven dedication to healthcare through work, internship, or volunteer experience
- Ability to handle acutely ill patients in stressful situations with a positive demeanor
- Strong digital literacy
Core Skills:
- An effective communicator, capable of determining how best to reach different audiences and implementing communications based on that understanding
- Adept at building partnerships and working collaboratively to meet shared objectives and goals
- Flexible in your approach and demeanor in order to align with the shifting demands of evolving circumstances
- Passionate about working in a healthcare setting and committed to delivering a best-in-class patient experience
Additional Information:
Hours vary between 6:15 am and 10:00 pm (Monday-Friday, occasional weekends). Shifts are 12.5 hours, 3-4 days/week.
Schedules are provided one week in advance and flexibility between shifts is expected
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There is a 3-week training period in Manhattan at the beginning of employment.
Are you ready to learn more about our Benefits?
Pay Range: $23.03 - $34.67/hour
Please click to learn more about MSK’s compensation philosophy.