Job Abstract
This role will involve the following key areas:Build and execute a vision for a seamless, transparent and frictionless customer experiences that is aligned with our segment growth strategy, along with business goals to support. Develop the Customer Experience practice within the organization to lead the elimination of pain points/friction and optimize customer experiences. This includes aggregating quantitative and qualitative insights and collaborating with other teams to enhance products, poli...
Search Terms: Customer Experience, Director, Customer, Technology, Retail