Job Abstract
Investigates, facilitates and/or resolves a variety of complaints from patients, families and visitors. Assists in interpreting and ensuring Hospital adherence to the Patients Bill of Rights as required by law. Performs general clerical, data entry and statistical reports for the department. Job Responsibility Investigates and collects patient information regarding a variety of complaints or grievances from patients, families, and visitors. Interacts with all levels of Hospital management to pro...
Search Terms: Customer Experience, Patient, Assistant, Retail, Healthcare