Help Desk Operations Quality Assurance Analyst - Seasonal/Year-Round
Updated: June 18
Greenbelt
7833 Walker Drive
0
0mi
Job Abstract
The Prince George's County Department of Parks and Recreation is currently seeking a Quality Assurance Analyst. The ideal candidate has technical chops, demonstrably strong communication, and analytical skills, and can effectively identify areas for process improvement while working with a knowledge team to update existing or create new process documentation. The Quality Assurance Analyst will ensure the quality of help desk support services by monitoring and reviewing help desk activities (call...
Search Terms: Quality Assurance, Help Desk, Assurance, Operations, Analyst