Knowledge of:
Principles, practices, and methods of administrative and organizational analysis.
Effective business communications.
Research techniques, methods, and procedures and report presentation.
Basic principles and practices of report preparation.
Modern office practices, methods, and computer equipment and applications related to the work, including word processing, database, and spreadsheet software.
Basic mathematics.
English usage, spelling, vocabulary, grammar, and punctuation.
Ability to:
Provide responsible administrative and basic analytical support to assigned area.
Learn operations, services, and activities within the area of assignment.
Participate in various administrative support functions.
Formulate hypotheses and develop conclusions and prepare reports.
Utilize good judgment in analyzing situations carefully and adopting effective courses of action.
Gather, organize, compile, and summarize data.
Read and interpret data, information, documents, policies, and procedures.
Make accurate mathematical calculations.
Learn and apply new information or skills.
Work under deadlines with constant interruptions.
Operate modern office equipment including computer equipment and specialized software applications programs.
Maintain accurate logs, records, and basic written records of work performed.
Understand and follow oral and written instructions.
Communicate effectively, both orally and in writing
Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Education and Experience
Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be:
Course work in progress leading to an undergraduate or graduate degree. One year of research, administrative support or analytical experience is desirable.
Licenses and Certifications:
Valid Class C California driver’s license and satisfactory driving record.
PHYSICAL DEMANDS
Must possess the ability to operate a motor vehicle and visit various sites within the District’s jurisdiction. The position involves occasional fieldwork requiring walking in operational areas to inspect trash cart, take notes and identify problems. Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; vision to read printed materials and a computer screen; and hearing and speech to communicate in person and over the telephone. This is primarily a sedentary office classification although standing and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard, or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds.
ENVIRONMENTAL ELEMENTS
Employees mostly work in an office environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. This position involves occasional fieldwork which may include driving and walking in cold and hot temperatures. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing District policies and procedures.