Assist
store leaders and associates in providing a positive customer shopping experience
and enhance Harris Teeter’s reputation of excellent customer service
Must
be willing and able to adequately perform all essential job functions and tasks
of a Pharmacy Technician
Maintain
a current national and/or state registration, certification, or license
depending on the state requirements
Demonstrate
a commitment to providing customer service that makes all customers feel
welcome, important and appreciated
Support
non-dispensing services through the use of various platforms, resources and
applications
Provide
health and wellness services allowed by state and other regulatory bodies
Enter
and process patients’ information and transactions accurately and efficiently
Count,
measure and prepare specific products according to relevant laws, regulations,
policies, procedures and ethics standards
Follow
provided staging procedures appropriately
Maintain
records and reports related to pharmacy functions, volume and sales
Perform
post-fill audits to verify that prescription information matches computer
records
Understand
and follow company guidelines regarding registers, payment and transactions
Display
a positive attitude while interacting with others
Properly
inspect any equipment within the pharmacy and notify appropriate department or
store managers of any necessary repairs
Adhere
to safety programs and procedures
Report
all illegal activity, including robbery, theft or fraud
Assist
pharmacists in all responsibilities, except those that require the judgment of
a licensed pharmacist
Must
be able to perform the essential functions of this position with or without
reasonable accommodation
Reflect
an appropriate and respectful business image to customers and visitors in
dress, demeanor and attitude. Never be rude to a patient or customer
Assist
in data entry, inventory, stocking, dispensing, reporting and sales of
prescriptions
Assist
in maintaining a clean, organized department, including but not limited to the
pharmacy, register, refrigerators and blood pressure machine areas.
Comply
with state and federal laws in regards to pharmacy, dispensing and sales of
pharmacy and non-pharmacy products
Achieves results through teamwork: Open to diverse ideas, works
inclusively and collaboratively with others, holds self and others accountable,
involves others to accomplish individual and team goals
Communicates Effectively and Candidly: Communicate clearly and directly,
be approachable and relatable, engage people and help them understand change,
provide and seek feedback, actively listen, and convey clear and strategic
directions. Have excellent interpersonal skills
Excels in Customer Service: Provide exceptional customer
service regardless of circumstance.
Executes with Excellence: Action oriented, set clear
expectations and milestones and assist with problem solving
Leads Change and Innovation through
Positive Influence:
Demonstrate strong character, build partnerships, model balance between work
and personal life, take responsibilities for self-development, role model
leadership qualities such as motivation, inspiration, passion, trust,
confidence and adaptability, work to coach and develop others, embrace
technology, put forward creative ideas, champion and implement processes for
improvement, take initiative and ask for or offer help when needed.
Puts Patients and Safety First: Act as a champion for the patients,
anticipating needs and exceeding expectations, in order to gain their trust and
respect. Help to identify and correct
conditions that affect employee and patient safety.
Strives for Reliability and
Punctuality: Report
for work on time and as scheduled. In the rare instance when you cannot avoid
being late or are unable to work as scheduled, your supervisor or
Manager-on-duty must be notified at least 2 hours in advance of your scheduled
start time so appropriate arrangements can be made. Be committed to meeting or exceeding goals.
Effective
verbal and written communication skills
Ability
to add and subtract two digit numbers and to calculate a discount percent
amount in units of American Currency.
Ability
to learn and comply with HIPAA regulation
Maintain
confidentiality of customer records and information
Lift
20lbs or less on occasion
QUALIFICATIONS. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Position Qualifications/Education: