Job Abstract

Goodwill is one of the leading non-profit brands in the world and one of the largest non-profits in Southern California. We are a rapidly evolving organization and yet we have never been more focused on our Mission, on our people, and on our future. It’s always a GOOD day in SoCal! 

The job coach supervises  clients with developmental disabilities in individual or group enclave settings at multiple sites. The job coach assists in new learning of job duties, and ensures clients reach their potential.    

Essential Duties & Responsibilities

• Oversees completion of assigned tasks; coaches assigned participants to assist them in learning job duties, remain focused on appropriate work behaviors and ensure they reach their potential, maximize productivity and stabilization on the job.
• Serves as liaison to the employer and helps ensure that the participant is successfully integrated into the workplace.  Assesses ongoing support service needs that may represent barriers to employment. 
• Through the use of hand-over-hand training, positive behavior modification techniques, and other interventions, assists participants with effectively learning and executing their assigned job tasks.
• Acts as the participant’s advocate for their employment rights and suggests alternative work methods or reasonable acommodation when necessary. Identifies and alerts site supervisor to potential needs for reasonable accommodation.
• Completes regular written progress reports, case notes and other required case file records.
• Ensures compliance with work rules and safety requirements.
• This position may require local travel (up to>50% of the time) to multiple coaching sites; a valid CA driver's license and state-required auto insurance are necessary. Driving records must be acceptable by our insurance carrier.

 Education & Experience

• Minimum 2 years of job coaching or relevant experience, preferred

• High school diploma or general education degree (GED) required, some college preferred.
• Knowledgeable on responding to work-related needs of people with disabilities; ADA knowledge preferred.

• Ability to speak another language and understand another culture as required by the program or local community.

• Excellent people skills and demonstrated patience & professionalism in working with all levels of participants and employers alike.
• Shift flexibility and overtime when needed

• Ability to handle confidential information.
• Punctual and dependable attendance.
• Free from alcohol and drug abuse.

• Must have basic knowledge of computer programs in a Windows environment, including Word, Excel and Outlook.

Required Pre-employment Screening

• Live Scan
• Motor of Vehicles Report (MVR) 
• Employment verification
• 8 Panel Drug and Alcohol Screening
• List of Excluded Individuals and Entities

#LI-DNI

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Goodwill Industries in Southern California is an equal opportunity employer and gives consideration for employment to qualified applicants without regard to race, color, religion, sex, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here:

Goodwill gives preferential consideration to persons with barriers to employment.   Persons with disabilities are encouraged to apply. 

Equal Employment Opportunity

Goodwill is committed to a policy of equal employment opportunity for applicants and employees. 
Employment decisions will comply with all applicable laws prohibiting discrimination in employment including Title VII of the Civil Rights Act of 1964, the Age Discrimination Employment Act of 1967, the Americans with Disabilities Act of 1990, the Immigration and Nationality Act, and any other characteristic protected by federal or state law.  

Nondiscrimination on the Basis of Disabilities

In furtherance of our commitment to end discrimination against qualified disabled individuals, and in accordance with the provisions of Section 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act, and all regulations properly issued thereunder to protect the rights of qualified disabled persons, it is Goodwill's policy that no program or activity administered by it shall exclude from participation, deny benefits to or subject to discrimination any individual solely by reason of his or her disability.   Equal employment opportunity will be extended to qualified disabled persons in all aspects of the employer-employee relationship, including recruitment, hiring, upgrading, training, promotion, transfer, discipline, layoff, recall and termination.   We further affirm that we will provide reasonable accommodation to the known physical or mental limitations of an otherwise qualified disabled employee or applicant.  

It is the policy of Goodwill to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment.  If you need assistance for accommodations to interview because of a disability, please notify the Human Resources Department. 
Employment opportunities will not be denied to anyone because of the need to make reasonable accommodations for a disability.