Job Abstract
Technical Support:Provide second-level support for hardware, software, and network issues. Troubleshoot and resolve complex technical problems escalated from Level 1 support. Assist with the installation, configuration, and maintenance of IT equipment and software. Incident Management:Log, track, and resolve incidents and service requests in a timely manner using the company's IT service management system. Collaborate with other IT teams to resolve issues and improve processes. Escalate unresolv...
Search Terms: Support Specialist, IT, Support, Technical Support, Specialist