Education: High school diploma or equivalent is required. A college degree or related coursework is preferred.
Experience: One to two years of customer service or hospitality experience required. Minimum of one year sales experience is preferred.
Knowledge, Skills and Abilities Required:
- Excellent communications and organizational abilities.
- Intermediate to advanced computer literacy to include knowledge of all MS Office programs and the internet
- Basic office organizational skills: filing, supplies inventory and ordering, mailing/shipping, office equipment upkeep/contract maintenance
- Ability to deal well with people and develop a positive rapport
- Strong diplomacy skills
- Good verbal and written communication skills
- Independent decision making ability
- Ability to accurately perform basic to intermediate mathematical functions
- Initiative and resourcefulness
- Strong customer service orientation
Attendance: Position requires ability to work any of the seven days of the week, 52 weeks of the year. Due to property staffing limitations, it is extremely critical that individuals be able to work their scheduled hours plus any other hours necessary to complete the job. Position requires the incumbent to serve on-call, as scheduled or necessary.
Physical requirements: Ability to lift or move up to 40 pounds.
Equipment: Position requires use of basic office equipment including computer, telephone, facsimile, and photocopier. Position may require individuals to furnish their own vehicle or to use a vehicle provided by the property to transport customers, tools and/or supplies around the property. Persons must be able to drive the vehicle without jeopardizing the safety of themselves, fellow employees and residents.
This position also requires:
- Position requires individuals to wear appropriate maintenance uniform.
- Ability to deal well with people and Strong customer service orientation.
- Hearing and visual ability to observe and detect signs of emergency situations.
- Fluency in English both verbally and non-verbally.
Benefits:?Holland is proud to offer a competitive and comprehensive benefits package, with enrollment eligibility beginning first day of the month following date of hire, that includes health care benefits (Medical, Dental, Vision, HSA, FSA), income replacement (Long-term Disability) and retirement savings through our 401(k), including employer match. Supplemental benefits are also available (Accident, Hospital Indemnity, Critical Illness, Short-term Disability, Commuter FSA) and we are proud to offer our Employee Assistance Program (EAP) and Tuition Reimbursement. We offer Paid Time Off (PTO) and state mandated Paid Sick Leave, paid holidays, the opportunity for our employees to get involved in their communities using Volunteer Time Off (VTO), and a generous Sabbatical after every 5 years of service. There are also opportunities to share in the success of the company through our profit share programs. Housing discounts may be available dependent on the property, ownership approval, and unit availability.