Job Abstract
Manage the customer service function for our clients and their network and support scheduling-related activities for inbound/outbound operations, including report to our client. JOB RESPONSIBILITIES Hire, retain and motivate employees to provide exceptional Customer Service and to strive for continuous improvement Ensures the CSR has SMART goals aligned with the requirements of the department Ensure all claims including freight claims are taken care of in a timely manager for the Client and thei...
Search Terms: Customer Service Manager, Customer Service, Service Manager, Manager, Operations