Any combination of education, training, and work experience to demonstrate possession of the knowledge, skills, and abilities to successfully perform in the position is qualifying. A typical combination is as follows:
Education: High school graduate or equivalent plus some college is required. Additional college level coursework is desired (verification required).
Experience: Three (3) full-time years performing responsible administrative level support work is required. Work experience within municipal government is highly desired.
Knowledge of: Basic principles and practices in public administration including budget and fiscal administration, organizational and methods analysis; methods and techniques for evaluating and analyzing facts, information, and issues to resolve problems; research and statistical methods and techniques; effective conflict resolution and problem solving practices and procedures; and effective customer service techniques.
Ability to: Interpret and apply administrative and departmental policies and procedures, laws, and rules; analyze situations and adopt effective courses of action; organizational skills to prioritize and complete work assignments; maintain records and confidential information; analyze and evaluate administrative problems, operations, programs, and fiscal information; gather, compile, summarize, and evaluate facts and operational, statistical and financial data; exercise sound judgment in interpreting and applying concepts, and procedures to work situations; develop appropriate solutions or improvements to operations and make appropriate recommendations; and write complete, concise, and accurate reports using appropriate grammar and vocabulary. Requires operation of a personal computer using Microsoft Word, Excel, and PowerPoint with intermediate to advanced proficiency; work independently with minimal supervision; establish and maintain cooperative working relationship with those contacted in the course of work; interact cooperatively with staff, management, other departments, and public and private representatives; and communicate clearly and effectively, both verbally and in writing. Requires assisting in the training and supervision of lower-level staff, and the planning and organizing of special events. Bilingual skills are helpful.