Job Abstract
Perform basic technical troubleshooting to resolve common hardware, software, and network issues and escalate to Tier 2 support for complex problems when necessary. Assist with account management tasks including account creation, password resets, access permissions, and maintaining detailed records. Build and deploy equipment to customers (i.e. Laptops, Desktops, Mobile devices, printers, video conferencing solutions, peripherals, office phones, etc.) All build/deploy tasks occur in the office. ...
Search Terms: Service Desk, Support, IT, Microsoft, Service