What you will do
Responsibilities Include (but are not limited to):
- Assist Hotel team with responsibility to ensure the protection of guests, residents, and associates; their property, Hotel property, building and grounds. Enforce Hotel rules, regulations, and policies as well as the departments’ rules, policies and standards.
- Promote safety awareness and enforcement throughout the Hotel to reduce accidents and loss by providing training as required.
- Respond to all emergency calls including Emergency Response team calls. Will assist in the Fire Command center when needed. Display complete knowledge of the fire/life System and all support systems, their functions and emergency response procedures.
- Patrol building noting and correcting safety, security, and fire hazards. Able walk/run upstairs carrying a fire extinguisher.
- Implement all policies and procedures regarding security and safety.
- Share duties in Coordination Office with emergency and department phone monitoring, alarm monitoring, vendor/solicitor/visitor access, and key control.
- Respond properly in any hotel emergency safety situation.
- Write comprehensive incident reports and conduct thorough investigations. Maintain report records, assist and follow-up on investigations, and approve reports and logs. Promotes loss prevention through training and awareness throughout the building to reduce claims.
- Project an image of friendliness, professionalism, and willingness to provide personalized services to all building occupants and workers, whether over the phone or in person.
- Respond to and mediate all non-emergency security calls, minor injuries, disputes, stressful, and complicated issues etc.
- Provide basic security services, key control, guest and function room lock problems/reprogramming, guestroom safe malfunctions, and lock out.
- Participate and take an active role in the development and implementation of the hotel’s fire plan. In addition to testing the hotel’s Fire and Emergency Response preparedness.
- Works harmoniously and professionally with co-workers and supervisors.
What you bring
Knowledge of emergency and safety procedures
Work authorization in the United States?
What we offer:
Discovery nights at Four Seasons Worldwide?
Holiday and PTO pay?
Complimentary employee meals prepared by the Four Seasons Culinary Team?
Complimentary dry cleaning of employee uniforms?
Discounted parking??
Medical, dental, and vision insurance?
401k participation with a company matching program?
Schedule & Hours:
As our hotel is open 24/7, 365 days a year, we expect our Security Officer to be flexible in working mornings, evenings, weekends, and holidays.??
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Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf