MINIMUM REQUIREMENTS
Education Required: High School Diploma or GED from an accredited school.
Experience Required: Two years’ lead or supervisory experience in retail sales or equivalent.
JOB SPECIFICATIONS
Knowledge Required: Knowledge of general management and supervision principles, merchandising, pricing, inventory control, basic knowledge of cash handling and bank procedures, understanding of customer service, and knowledge of safety and security.
Equipment Used:Point of Sale system, calculator, cash mate machine, safe, alarm system, time recorder and ticketing equipment, telephone, voice mail, hand truck, pallet jack, power lift, forklift, product storage, labeling and processing equipment, Personal Computer.
SKILLS/APTITUDES/TEMPERAMENTS
Able to plan, prioritize, lead, and motivate self and others to achieve assigned outcomes.
Ability to maintain a steady pace throughout workday.
Ability to effectively resolve customer service issues.
Ability to assign duties, train, supervise, and monitor activities of staff,
Ability to write and speak effectively in English.
Ability to communicate effectively with customers, employees, and other Agency personnel.
Ability to interact with people with disabilities or barriers to employment, in support of Agency mission.
EMOTIONAL EFFORT
This position requires moderate emotional effort involving low to high customer involvement (internal and external) with occasional maximum emotional effort required in resolving conflicts with the ability to problem solve, prioritize work assignments, and work well under pressure.
LICENSES/INSURANCE/TRANSPORTATION
Must possess a valid California driver’s license, proof of insurance, and have access to reliable transportation.
JOB SETTING
Work environment is fast paced with high activity/demands. Flexible work schedule, including evenings, weekends, and holidays. Variable working conditions, exposure to extreme heat and cold temperature ranging from 45 to 115 degrees.
PHYSICAL DEMANDS
Ability to ambulate, reach and lift up to 50 lbs. Ability to bend/lift from waist. Ability to stand for extended periods of time. Good eye/hand coordination. Good dexterity in upper extremities and upper torso, moving from side to side, bending at the waist.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Duties and responsibilities may be added, deleted, or changed at any time at the discretion of the management, formally and informally, either orally or in writing.