The Solution Architect will work with customers and sales leads in the Service Provider [Cloud and Connectivity] market to understand specific customer needs and pain-points in a consultative manner. They will architect and develop innovative solutions to meet or exceed customer needs for complex and strategic business opportunities, and will develop the scope of the project and create the supporting high level work-plans. They will build strong, knowledge based, in-depth relationships with our ...
Req ID: 121562
Remote Position: Yes
Region: Americas
Country: USA
State/Province: New Hampshire
City: Remote Employee US
Summary
The Solution Architect will work with customers and sales leads in the Service Provider [Cloud and Connectivity] market to understand specific customer needs and pain-points in a consultative manner. They will architect and develop innovative solutions to meet or exceed customer needs for complex and strategic business opportunities, and will develop the scope of the project and create the supporting high level work-plans. They will build strong, knowledge based, in-depth relationships with our customer decision makers, and act as a subject matter expert on integrated solutions across the full lifecycle of offerings in Celestica Service Provider [Cloud and Connectivity] business.
Detailed Description
The Solutions Architect will lead, manage and coordinate:
the development and preparation of value propositions aligned with the go-to-market strategy
the solution development process through to award of business
the supporting team; identify and create teams of subject matter experts to develop and optimize solution across all service offerings across the product life-cycle
subject matter experts to ensure processes are developed to integrate solution to customer organization
the creation of compelling proposal content and customer presentations, and participate in Customer and internal Celestica executive reviews
The development of customer and internal communication plans and keeping stakeholders updated
The Solutions Architect will work closely with the:
Finance architect / analyst to ensure understanding of financial implications of solution for Celestica and the customer and prepare associated business cases
Global Quote teams to ensure the timely and accurate preparation of financials
Sales team to validate and quality opportunities as required, and participate in opportunity generation workshops
Market team to support the development of our Go-To-Market strategies, and support contract negotiation as required
Market research team to increase the understanding of the market and competitive landscape, and support market-led offering development
Functional executives, including operations, to ensure proper resourcing is in place when needed for the overall proposal execution and resolve resourcing issues in a timely manner.
Knowledge/Skills/Competencies
Person should be a strong leader, professional, hard-charging, detail-oriented, reliable, calm under fire, creative, with a can-do attitude. Individuals should have the following:
Creative ability to link abstract concepts and articulate in a clear, concise and constructive manner
Strong financial acumen to analyze and characterize financial picture to capture value to customer and Celestica
Business savvy to understand overall business environment and create/adapt strategy as required
Cultural sensitivity to effectively deal on a Global Scale with Customers and Celestica Locations
Deep Operational understanding
Demonstrated understanding of the integrated services and solutions that leverage Celestica’s core businesses including; design, NPI, commodity management, product assurance, engineering solutions, order management, manufacturing (PCBA, enclosures), fulfilment and after-market services.
In depth understanding of at least one of Celestica’s core services offerings.
High level of relevant business and technology industry knowledge.
Skilled as a consultant, facilitator, communicator, project manager and ‘bridge builder’ to deepen and strengthen the customer relationship.
Ability to establish credibility and win the trust of stakeholders and maintain this through the length of the engagement
Strong management network internally in Celestica to gain support as required for deal closure
Physical Demands
Duties of this position are performed in a normal office environment.
Duties may require extended periods of sitting and sustained visual concentration on a computer monitor or on numbers and other detailed data.
Repetitive manual movements (e.g., data entry, using a computer mouse, etc.) are frequently required.
Frequent overnight travel may be required
Duties of this position may require working very long hours for months at a time.
Typical Experience
Fifteen plus years of applicable experience, including a minimum of:
5 years direct customer solutions background
5 years relevant market experience
5 plus years of team and business management experience
P&L ownership experience and corporate finance working knowledge
Experience in electronic manufacturing services model and offerings
Complex project management experience in a global matrixed organization
Substantial knowledge of Celestica, and demonstrated ability to leverage organization
Knowledge of Celestica’s complete service offering
Typical Education
- Bachelor’s degree in related field, or consideration of an equivalent combination of education and experience. MBA is preferred. Educational requirements may vary by geography
Notes
This job description is not intended to be an exhaustive list of all duties and responsibilities of the position. Employees are held accountable for all duties of the job. Job duties and the % of time identified for any function are subject to change at any time.
Celestica is an equal opportunity employer. All qualified applicants will receive consideration for employment and will not be discriminated against on any protected status (including race, religion, national origin, gender, sexual orientation, age, marital status, veteran or disability status or other characteristics protected by law).
At Celestica we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. Special arrangements can be made for candidates who need it throughout the hiring process. Please indicate your needs and we will work with you to meet them.
COMPANY OVERVIEW:
Celestica (NYSE, TSX: CLS) enables the world’s best brands. Through our recognized customer-centric approach, we partner with leading companies in Aerospace and Defense, Communications, Enterprise, HealthTech, Industrial, Capital Equipment and Energy to deliver solutions for their most complex challenges. As a leader in design, manufacturing, hardware platform and supply chain solutions, Celestica brings global expertise and insight at every stage of product development – from drawing board to full-scale production and after-market services for products from advanced medical devices, to highly engineered aviation systems, to next-generation hardware platform solutions for the Cloud. Headquartered in Toronto, with talented teams spanning 40+ locations in 13 countries across the Americas, Europe and Asia, we imagine, develop and deliver a better future with our customers.
Celestica would like to thank all applicants, however, only qualified applicants will be contacted.
Celestica does not accept unsolicited resumes from recruitment agencies or fee based recruitment services.